In companies without an established system for post-incident management, one could gather with a group of colleagues over lunch, in the hallway, or on the commute back from work. During times of working remotely or geographically spread out, a debrief of the situation is complicated. If an organization doesn’t have an established plan to facilitate post-incident management, your group may find itself searching to understand what went wrong. The psychosocial aspect is one thing, but much of the potential learning from that incident is also lost.
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