Learn how Trondheim Municipality benefits from a collaborative approach to critical event management with RAYVN’s easy-to-use digital solution.
We are extremely impressed with the ease-of-use and collaborative features of the RAYVN solution. Our Unit for Security and Emergency Preparedness is able to support more than 200 sector-specific unit managers within the Trondheim Municipality. Looking forward, we are better prepared to work together with other relevant stakeholders to resolve any incident that impacts our community.
Jørgen Bjerkan BakkenEmergency Adviser, Trondheim Municipality
Communities today face diverse, escalating and often complex risks to public safety and security. While many incidents can be managed locally by following standard procedures, others require more planning, preparation and coordination to resolve. To offer a few examples, cyber-security threats, public health emergencies, supply-chain risks, geopolitical conflicts and climate-related incidents number among the more difficult disruptions any community now faces.
In response to such challenges, the Norwegian Directorate for Civil Protection (DSB) chose RAYVN for nation-wide emergency preparedness and critical event management in 2023. Since then municipalities across Norway have adopted the easy-to-use digital solution to align community-based planning and preparedness with national policies and best practices for coordination across the emergency response network.
For Trondheim Municipality, robust emergency preparedness requires a solution that simplifies the complex: to empower the right individuals to collaborate seamlessly and securely in real-time to resolve any incident efficiently. In January of 2023, Trondheim municipality created a dedicated Unit for Safety and Emergency Preparedness to support 212 sector-specific units for the community. Emergency Advisors for Trondheim Municipality, Henning Irvung and Jørgen Bjerkan Bakken, report that within a few short months they are already seeing the benefits of the RAYVN solution for improved emergency preparedness
Simplicity is Key
Digitalization yields efficiency gains
Collaboration when it counts
Looking to the Future
Overall, Trondheim Municipality is very pleased with its decision to adopt RAYVN. The solution is a valuable asset in helping the municipality to prepare for and respond to incidents and emergency situations today.
Looking forward, Trondheim Municipality plans to extend its use of RAYVN for emergency preparedness and critical event management through inter-municipal cooperation.
For now and the future, RAYVN provides many benefits, including:
- Optimized critical event management across operational and strategic levels
- Intuitive, seamless coordination for efficient incident management
- Enhanced efficiency through digitalization
- Support for secure, scalable real-time incident management within the municipality and beyond
- Strengthened cooperation among diverse units and stakeholders
- Facilitated inter-municipal collaboration
Trondheim Municipality is a model for other municipalities in Norway. By adopting RAYVN, Trondheim Municipality has demonstrated that it is serious about its commitment to emergency preparedness and critical event management.
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