With more than 2,500 employees distributed across close to 200 locations and facilities, 4Service saw the need for an incident management tool. In January 2019, 4Service entered an agreement with Total Safety, a Stavanger-based RAYVN partner, to purchase a RAYVN subscription and have Total Safety train their preparedness organization.

We visited 4Service’s headquarters in Oslo and interviewed their CEO, Tor Rønhovde, and HSEQ Manager, Stian Stenlund a few weeks after implementing RAYVN in their organization. Hear why they chose RAYVN to manage incidents and emergency response exercises in 4Service.

With RAYVN, 4Service can efficiently notify their emergency teams. RAYVN also enables 4Service to share information in real time between personnel in multiple locations while managing ongoing incidents or while prepping their preparedness organization by conducting realistic exercises in RAYVN.

RAYVN logs the activity, the tasks that are assigned, etc. At the end of the incident or crisis, RAYVN generates a complete report that can be used to learn from, to assess what went well, what can be improved, and so on.

4Service is experiencing significant growth. While growth is positive, it also brings along safety and security challenges. RAYVN was a good match for 4Service in their ongoing work to achieve a more and more effective and streamlined emergency response organization.