The idea behind RAYVN is to create an effective and user-friendly system for managing incident and crisis. So when something happens, you don’t have to worry about handling a complicated tool as well.
The features included in RAYVN provides you with the tools you need to effectively be able to manage and document any kind of complex situation.
Notify your organization
Notify your personnel and teams in a matter of seconds. RAYVN sends out notifications on SMS, Email, and in-app notifications, as well as automated phone calls. You can set predefined text for the notifications, including information regarding the incident, and about the user. By sending notifications on multiple platforms, you are certain that everyone in reach of their phone or computer will be notified.
Read more about notifications in RAYVN
Up-to-date team status
Immediately, RAYVN starts collecting the response from all participants in real-time. This enables managers to see who is actively assisting, who is on standby, and who is not available. The real-time feed is constantly updating as participants’ statuses are confirmed. Never again question if someone received your notification.
RAYVN let you easily add tasks that need to be done. Tasks that are created will immediately be available for all users, whether they are logged in via web or app. You can assign tasks to individuals and set deadlines. RAYVN will make sure to notify users when tasks have been assigned and if deadlines are not respected. When tasks are completed, the information is immediately reflected on all units.
Generate reports to be able to document or evaluate how your organization managed the situation. The report is automatically generated based on all the log entries, and other information from RAYVN. This report can represent great value for your organization following a crisis or incident.
Cooperate with partners
Invite external parties to participate in managing the situation, or give them access to monitor how the critical event is progressing. Public services, Insurance companies, Customers, Media agencies, or other affected parties.
World wide servers
RAYVN can be used from four different server locations. In North and South America, Europe and Asia. While using RAYVN in a global market, the server distribution will supply fast connection times, as well as secure the stability of the service.
Time saved is time earned
RAYVN will save vital time when you need to notify and track responses from your organization. The automated reports save even more time. Experience from our customers show that they save time on notifications, leaving them to immediately focus on the incident at hand.
The very moderate example below show that RAYVN would save 97% of the time an organization otherwise would need to spend on notifying and managing the response.
an example of time usage for notifying an organization
|Action||Time used without RAYVN||Time used with RAYVN|
|Assess which of your response team(s) to contact||1 min||1 min|
|Find updated contact information to your team members||5 min|
|Prepare a document for registering the persons that are notified and their responses||15 min|
|Notify team members||1 min|
|Send SMS to 35 persons||5 min|
|Call 5 persons||15 min|
|Collect and register all replies from SMS and phone calls||20 min|
|Follow up on team members who have not responded||15 min|
|Time used on notifying your team members and collecting their responses||76 min||2 min|