Tailored Learning for All Users

We’re excited to launch the new RAYVN Learning Hub, offering tailored learning paths for Standard users and Administrators. Available in English and Norwegian, it’s designed to boost your crisis management skills.

Tailored Learning Paths for Every Role

With this update, we’ve created two distinct learning paths to provide relevant training for your role:

• For Standard Users: Learn to manage logs, tasks, and communication with e-learning and video tutorials.
• For Administrators: Master system setup, templates, and notifications with targeted courses and guides.

RAYVN now enhances your communication workflow with advanced message confirmation capabilities. This update allows users to verify if messages have been received and acknowledged across all levels of your organization, ensuring that critical information is not missed. With clearer tracking, you can manage communications more efficiently and maintain accountability.

Highlights

• Ensure Message Delivery: Confirm that your messages have reached their intended recipients.
• Enhanced Accountability: Keep track of message acknowledgments to maintain organizational clarity.
• Quick Response Times: Speed up your response processes by knowing exactly when messages are read.
• Simplify Compliance: Easily meet communication compliance needs with detailed confirmation logs.

Managing the emergency response network can be a real challenge, especially when there are many personnel involved. RAYVN enables users to capture the job title and any emergency responder role details in account settings. This makes it easy to identify and mobilize the right personnel when a critical event arises.

Highlights

• Capture roles and responsibilities for any user
• Quickly review the emergency response network to identify/fill any missing roles
• Stay organized as the emergency response network grows

RAYVN’s log filters make it easy to find specific content in the log feed quickly. This enables improved incident management through quick access to the relevant information as it unfolds. 

Highlights

• Improved status updates on actions taken
• Quickly verify any actions taken
• Get the right information when you need it
• Better informed decision-making
• Respond with agility in the moment

RAYVN administrators can maintain current lists of personnel and contact details for the entire emergency response network. Now, it’s easy to export users, responders, contacts and contact lists to a spreadsheet that can be easily shared and reviewed to ensure information is up-to-date and complete.

Highlights

• Get a quick overview of everyone in the emergency response network
• Audit the list of users, responders and contacts quickly
• Identify and address any gaps in the response network
• Easily generate a full report of all contacts, stakeholders and external partners
• Improve incident management by preparing in advance

Offline functionality for mobile app users allows emergency front line responders to continue essential operations even when their devices are disconnected from the internet. In offline mode, critical tasks, such as logging incidents and creating reports, can still be performed. Once reconnected, all offline actions are automatically synced for everyone.

Highlights

• Users can post log entries, take pictures and create or modify reports without an internet connection.
• Continue documenting incidents and actions in real-time
• All offline activities, such as logs and reports, are seamlessly synced with the server once the connection is restored
• Users can start new logs or custom logs based on templates, ensuring that incident management continues smoothly
• The ability to modify timestamps, edit log entries and share logs once back online ensures efficient and accurate record-keeping

RAYVN’s time-stamped logs provide real-time data capture of tasks. Now it’s easy to fix any typo’s, misinformation or errors that may arise in the heat of the moment. Updates and more information can be added to previously posted log entries to improve situational awareness and enable better informed decision-making. Any edits/changes are logged for complete transparency and accountability. 

Highlights

• Ensure full and accurate information is clearly communicated
• Correct any mistakes in real time
• Collaborate more effectively with the right log entries
• Update log entries for enhanced situational awareness
• Work together more effectively to resolve incidents and report

RAYVN users gain improved visibility over key events, sites, incidents, resources and personnel with enhanced mapping capabilities. Now, it’s easier to get the full picture with detailed mapping, weather overlays and drawing tools.

Highlights

• Improved situational awareness
• Allocate people and resources quickly
• Weather overlays provide environmental context
• Drawing tools highlight areas of concern
• Sharper incident management capabilities

RAYVN makes it easy to drag and resize the application screen windows for improved ease-of-use. Now, it’s easier to adjust the view and work on multiple tasks simultaneously or focus on any emerging priority. Work the way you want to with RAYVN.

Highlights

• Smoother user experience
• Focus on the task at hand more effectively