Learning hub
for Standard usersRAYVN simplifies emergency preparedness and critical event management. The Learning Hub offers self-paced e-learning and video tutorials to help you handle incidents with confidence.
RAYVN Introduction Course
This introductory course is ideal for anyone seeking an overview of RAYVN. No prior knowledge of RAYVN is necessary.
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RAYVN Basic Training
This four-module course covers everything you need to know to effectively utilize RAYVN, from creating response logs to navigating and utilizing its core features.
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Welcome to RAYVN
Learn the basics of RAYVN, a digital crisis management tool designed to streamline incident handling. This video walks you through starting a log from the dashboard, using predefined templates, and completing five simple steps: customizing notifications, setting a map location, selecting teams, assigning tasks, and choosing between exercise or real event modes.
Using RAYVN during incidents
Get familiar with RAYVN’s active log, your digital workspace during incidents. This video covers essential features for all users: the log feed for real-time updates, personnel tracking with team management, task assignment and progress monitoring, and file organization—all designed to ensure seamless coordination and a shared understanding of the situation.
Work methodology and reporting in an active log
Learn how RAYVN supports structured workflows and reporting during incidents. This video explores tools like video conferencing for real-time collaboration, meeting templates for agenda-driven discussions with focus points and tasks, and report creation with customizable templates—downloadable as PDFs for easy sharing with stakeholders.
Active Log Tools - Status, Maps, and Resources
Explore RAYVN’s optional log tools tailored to your needs. This video covers 'Current Status' for sharing key updates with a fixed status board, 'Map' for visualizing locations with drawings and markers, and 'Resources' for tracking material availability—enhancing situational awareness and coordination during incidents.
Communication Tools in Active Logs - Messages & Notifications
Discover how to communicate effectively during incidents in RAYVN. This video explores the 'Send a Message' feature, allowing you to reach log participants and external personnel via SMS and email using customizable templates, with all messages automatically logged for transparency.
Mastering Documentation - Downloading and Understanding Logs
Learn how RAYVN automatically logs all incident actions into a downloadable report. This video covers how to access a chronological record of log entries, notifications, tasks, and files—available in multiple formats for review and archiving by administrators.
Collaboration: Mobilizing Stakeholders & Sharing Information
Explore how RAYVN facilitates collaboration with external stakeholders during incidents. This video covers mobilizing and responding to stakeholder requests, sharing log entries, reports, and a common status board—ensuring seamless coordination and information exchange with both internal and external parties.
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