Learning hub

for RAYVN Administrators

RAYVN provides powerful tools for managing emergency preparedness and critical events. The Learning Hub offers self-paced e-learning, video tutorials, and webinars to configure and optimize RAYVN for your organization.

Course 1

RAYVN Introduction Course

This introductory course is ideal for anyone seeking an overview of RAYVN. No prior knowledge of RAYVN is necessary.

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Course 2

RAYVN Basic Training

This four-module course covers everything you need to know to effectively utilize RAYVN, from creating response logs to navigating and utilizing its core features.

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Course 3

RAYVN Administrator

The course covers user management and account setup. Implementation of your emergency response plans etc. Requires completion of course 1 & 2.

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Video 1

Welcome to RAYVN

A quick guide to getting started with RAYVN, covering account setup, login, dashboard navigation, and essential settings for managing logs and user information for efficient incident management.
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Video 2

Personnel

A guide to managing users, responders, and contacts in RAYVN, including account setup, access levels, team creation, and contact list management for efficient communication and streamlined messaging.

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Video 3

Log templates

Learn how to create and manage log templates in RAYVN. The video guides you through setting up templates with predefined information, tasks, teams, and files to streamline the process of starting new logs. You'll also learn how to publish, edit, and use these templates directly from the dashboard, helping you save time and efficiently handle incidents.

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Video 4

Other templates

This video guides you through setting up meeting, report, and message templates in RAYVN. Discover how these templates can help you stay organized and efficiently communicate during incidents.

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Video 5

Resources, sites and tags

Learn how to create and manage resources, sites, and tags in RAYVN to organize your assets and streamline your incident management workflow. Track materials, set predefined locations, and categorize entries for efficient operations.

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Video 6

Collaboration

This video guides you through the process of inviting and collaborating with stakeholders in RAYVN. Manage internal and external agreements to strengthen your response efforts.

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Video 7

Sub-incidents

Discover how to use sub-incidents in RAYVN to track and manage parallel events within a primary log. From setting up sub-incident types to operational use, keep your logs structured and organized.

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Video 8

Groups

Learn how to create and manage groups in RAYVN to build a structured hierarchy for your organization. Set up sub-groups, define roles, and share content effectively across different levels.

Video 9

Rooms

This tutorial explains how to set up Rooms in RAYVN, assign teams to each Room, and tailor tasks, meetings, and documents to the relevant teams for efficient handling of incidents.

Got questions?

Visit our support portal
  • Search in an extensive knowledge-base on specific topics

  • Reach out to the RAYVN support team 24/7
  • Raise a ticket, or chat with our support team

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