Launch of a modernised interface designed to help teams move faster and stay oriented during critical events. The updated navigation, dashboard, and incident overview work together to give you the right information at the right moment — whether you’re managing a single incident or overseeing multiple events simultaneously.

Highlights

• A modernised user interface with new left-hand navigation gives instant access to logs, tasks, teams, and maps without losing context
• Redesigned Dashboard provides a clear, real-time overview of all active incidents and exercises  in one place
• New Incident Overview section supports faster shift handovers and situational awareness without scrolling through the full log
• Enhanced log feed with improved filtering, image previews, and flexible display modes

RAYVN now integrates directly with Documaster, automating the secure transfer and long-term archiving of your incident logs, documentation, and rich crisis data. This ensures full compliance with standards like Noark (especially valuable for Norwegian public sector organizations) while preserving a complete, searchable record of every critical event—without manual exports or extra admin work.

Highlights

• Automate archiving of full incident context—including system logs, mobile photos, map snapshots, meeting minutes, and more—directly into a compliant, centralized archive
• Meet regulatory and Noark requirements effortlessly with zero-touch daily syncs or on-demand “Archive Log” functionality
• Maintain data integrity and searchability for audits, public access requests, legal reviews, and future learning
• Eliminate data silos and reduce administrative burden so teams can focus on crisis resolution, not paperwork
• Build stronger preparedness by preserving accurate, structured records as the single source of truth for exercises and real incidents

Cross-team communication is now more flexible. Mobile users can share log entries to rooms they are not members of, enabling rapid information sharing across departments and response teams without requiring prior room membership.

Highlights

• Share log entries to any room, regardless of your membership status
• Push relevant updates to other teams or departments instantly
• Reduce communication barriers during multi-team incidents
• Enable faster information flow across organizational boundaries
• Maintain flexibility while respecting room access permissions

Field responders can now attach any file type directly from their mobile device when completing tasks or creating log entries. This eliminates the need to return to a desktop to upload supporting documentation, enabling complete incident documentation in real-time.

Highlights

• Upload any file type—images, PDFs, Word documents, spreadsheets—directly from mobile
• Attach documentation immediately when completing tasks in the field
• Create more comprehensive log entries without returning to desktop
• Improve incident records with supporting evidence captured on-site
• Enhance collaboration by sharing complete information with the team

Documentation and data export capabilities have been significantly improved. Contact list exports now create organized, separate worksheets, ZIP downloads work consistently for archived logs, and PDF reports feature better formatting for professional presentation.

Highlights

• Contact list exports automatically create separate Excel worksheets for users, responders, and contacts
• ZIP downloads for archived logs now function reliably every time
• PDF reports include improved margins and spacing for easier reading and printing
• Export tools produce cleaner, more professional documentation
• Supports after-action reviews, audits, and compliance reporting

Configuring custom fields is now clearer and more reliable. Character limits are now visible during editing, and improved error handling prevents data loss when field names exceed maximum length.

Highlights

• Character count displays in real-time while editing field names
• Clear warnings appear before you exceed character limits
• Prevents accidental data loss during custom field configuration
• Ensures field names remain consistent across reports and dashboards
• Reduces administrative errors during system setup

Administrators now have complete visibility into user authentication settings and backup contact information. This update adds secondary email and mobile number fields, displays multi-factor authentication (MFA) status, and shows login method icons directly in the user interface.

Highlights

• Add secondary email addresses and mobile numbers for backup communication channels
• View MFA status at a glance to ensure compliance with security policies
• See login method icons (SSO or password-based) directly in user lists
• Improve reliability of critical alerts by maintaining multiple contact methods
• Enhance security oversight across your emergency response network

When your RAYVN account integrates with external systems like HR databases or Active Directory, it’s crucial to know which user records are managed externally. This update introduces clear visual indicators, read-only labels, and protective warnings that prevent accidental modifications to synchronized data.

Highlights

• Read-only labels clearly identify users, responders, and contacts managed by external systems
• Helpful tooltips explain why certain fields cannot be edited
• Warning messages appear if you attempt to move or delete externally managed entries
• Maintains data integrity across integrated systems
• Reduces administrative confusion and prevents sync conflicts

Finding the right person in your emergency response network is now faster and more intuitive. RAYVN’s improved search functionality allows you to search users, responders, and contacts by first name, last name, or any combination of both—even if you only remember part of their name.

Highlights

• Locate team members quickly even with partial name information
• Reduce time spent searching through large contact lists
• Avoid creating duplicate entries by finding existing contacts more easily
• Streamline onboarding and incident management workflows
• Particularly valuable for multi-site or enterprise organizations with extensive responder networks

Visual information is critical during field operations. RAYVN’s mobile app now supports pinch-to-zoom on all images and includes a gallery function for viewing multiple photos within log entries, making it easier to examine important details.

Highlights

• Pinch-to-zoom functionality lets you examine image details closely
• Gallery mode allows easy navigation through multiple photos in a log entry
• Enhanced situational awareness through better visual information access
• Critical for field operations requiring detailed image inspection
• Improves usability for damage assessment, site surveys, and incident documentation

Tailored Learning for All Users

We’re excited to launch the new RAYVN Learning Hub, offering tailored learning paths for Standard users and Administrators. Available in English and Norwegian, it’s designed to boost your crisis management skills.

Tailored Learning Paths for Every Role

With this update, we’ve created two distinct learning paths to provide relevant training for your role:

• For Standard Users: Learn to manage logs, tasks, and communication with e-learning and video tutorials.
• For Administrators: Master system setup, templates, and notifications with targeted courses and guides.

RAYVN now enhances your communication workflow with advanced message confirmation capabilities. This update allows users to verify if messages have been received and acknowledged across all levels of your organization, ensuring that critical information is not missed. With clearer tracking, you can manage communications more efficiently and maintain accountability.

Highlights

• Ensure Message Delivery: Confirm that your messages have reached their intended recipients.
• Enhanced Accountability: Keep track of message acknowledgments to maintain organizational clarity.
• Quick Response Times: Speed up your response processes by knowing exactly when messages are read.
• Simplify Compliance: Easily meet communication compliance needs with detailed confirmation logs.

Managing the emergency response network can be a real challenge, especially when there are many personnel involved. RAYVN enables users to capture the job title and any emergency responder role details in account settings. This makes it easy to identify and mobilize the right personnel when a critical event arises.

Highlights

• Capture roles and responsibilities for any user
• Quickly review the emergency response network to identify/fill any missing roles
• Stay organized as the emergency response network grows

RAYVN’s log filters make it easy to find specific content in the log feed quickly. This enables improved incident management through quick access to the relevant information as it unfolds. 

Highlights

• Improved status updates on actions taken
• Quickly verify any actions taken
• Get the right information when you need it
• Better informed decision-making
• Respond with agility in the moment

RAYVN administrators can maintain current lists of personnel and contact details for the entire emergency response network. Now, it’s easy to export users, responders, contacts and contact lists to a spreadsheet that can be easily shared and reviewed to ensure information is up-to-date and complete.

Highlights

• Get a quick overview of everyone in the emergency response network
• Audit the list of users, responders and contacts quickly
• Identify and address any gaps in the response network
• Easily generate a full report of all contacts, stakeholders and external partners
• Improve incident management by preparing in advance

Offline functionality for mobile app users allows emergency front line responders to continue essential operations even when their devices are disconnected from the internet. In offline mode, critical tasks, such as logging incidents and creating reports, can still be performed. Once reconnected, all offline actions are automatically synced for everyone.

Highlights

• Users can post log entries, take pictures and create or modify reports without an internet connection.
• Continue documenting incidents and actions in real-time
• All offline activities, such as logs and reports, are seamlessly synced with the server once the connection is restored
• Users can start new logs or custom logs based on templates, ensuring that incident management continues smoothly
• The ability to modify timestamps, edit log entries and share logs once back online ensures efficient and accurate record-keeping

RAYVN’s time-stamped logs provide real-time data capture of tasks. Now it’s easy to fix any typo’s, misinformation or errors that may arise in the heat of the moment. Updates and more information can be added to previously posted log entries to improve situational awareness and enable better informed decision-making. Any edits/changes are logged for complete transparency and accountability. 

Highlights

• Ensure full and accurate information is clearly communicated
• Correct any mistakes in real time
• Collaborate more effectively with the right log entries
• Update log entries for enhanced situational awareness
• Work together more effectively to resolve incidents and report

RAYVN users gain improved visibility over key events, sites, incidents, resources and personnel with enhanced mapping capabilities. Now, it’s easier to get the full picture with detailed mapping, weather overlays and drawing tools.

Highlights

• Improved situational awareness
• Allocate people and resources quickly
• Weather overlays provide environmental context
• Drawing tools highlight areas of concern
• Sharper incident management capabilities

RAYVN makes it easy to drag and resize the application screen windows for improved ease-of-use. Now, it’s easier to adjust the view and work on multiple tasks simultaneously or focus on any emerging priority. Work the way you want to with RAYVN.

Highlights

• Smoother user experience
• Focus on the task at hand more effectively

RAYVN users can now create fully customizable executive summaries, situation reports and post-incident assessments quickly. Inputs from time-stamped log entries, tasks, current status, resources and more ensure the relevant information is available for both open and close incidents. RAYVN reporting enables enhanced decision-making, transparency and accountability with an up-to-date overview of any and all selected incidents. 

Highlights

• Update teams and stakeholders with real-time situation reports
• Improve post-incident reporting and review
• Ensure accurate and timely compliance reporting
• Submit any insurance claim more easily
• Perform quarterly/annual reviews of all incidents

RAYVN’s improved search capabilities enable users to easily locate any account setting information, including data in folders, groups and subgroups. Get direct access to relevant information quickly and easily. RAYVN delivers improved navigation and account management with expandable/collapsible folders to access information and resources within seconds.

Highlights

• Locate critical information within seconds
• Navigate and manage your account more easily
• Get a clear view of complex data instantly
• Gain everyday efficiency