RAYVN Mobilize
Flexibility to match the moment.
RAYVN Mobilize is an evolution of the RAYVN experience. It makes it faster to notify people and easier to build the right team as an incident unfolds.
What this means for you
Do you need to do anything?
The default
Do nothing
If your organization hasn’t activated RAYVN Mobilize by the end of January 2027, we’ll activate it for you automatically in February.
Worth doing before then: read what’s changing, and let your administrators and log-keepers know.
Optional
Join the Early Adopters program
For organizations with a reason to move before February, such as an upcoming exercise, a new site, or simply a head start.
Register below to reserve your place. From mid-November, you decide when to activate, up to 31 January 2027.
Everyone who uses RAYVN on a phone needs the latest version of the app
The new functionality needs an updated RAYVN app. Ask your users to update before your organization activates — whether that is early, or automatically in February.
DSB customer? Webinars and information for your organization are at rayvn.global/dsb.
What’s changing
Notify first. Build the response as it unfolds.
You no longer have to commit to a full plan the moment you start. Five changes make that possible.
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Notification templateNew
The start flow now contains only title, message, teams, and response profile. Tasks and files are removed from the start flow.
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Notify laterNew
Open a blank incident first, then notify and mobilize as the situation develops.
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Expanded response profiles
Capture qualified responses beyond yes/no, such as “Yes, in 30 minutes.” Responses can be collected via web link, SMS, or voice call.
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Team reconfiguration
Build a targeted team based on responses, then send that group a second, focused notification.
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Separated tasks and files
Tasks and files become reusable building blocks that can be added at any time in an incident.
Key benefits
Flexibility to match the moment
Notify in seconds
The fastest way to get the message out
Notify a team in seconds across four channels — SMS, email, voice and app push. Or reach further, with a notification to an entire site, subsidiary or organization.
Preconfigured response profiles
More predictable team mobilization
Set up responses for each incident type or severity, so you know who should respond and how before the moment arrives. Track who has answered in real time.
Digitalize your plan. Deploy it your way.
One plan. Total flexibility.
Configure file, task, meeting and report templates once, at any level of your hierarchy — then add what the incident calls for, as it calls for it.
Early Adopters program
Want it sooner?
Join the Early Adopters program and activate on your own timeline, ahead of February.
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Optional, not required
Nobody has to activate early. The program is for organizations with a reason to move before February, such as an upcoming exercise, a new site, or wanting a head start.
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Sign up from 6 October; activate from mid-November
Register with the form on this page. From mid-November 2026 you can activate on your own timeline, up to 31 January 2027.
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An activation toolkit to help you prepare
A ready-made presentation for your own team, comms templates, Help Center articles, and Learning Hub training.
Webinars
See it before it arrives
Watch the recorded update on what’s changing with RAYVN Mobilize and how the Early Adopters program works. Available in English and Norwegian.
RAYVN Mobilize: see what’s changing
A short walkthrough for RAYVN Account and Group Admins, with demos of the new flow and how to join the Early Adopters program before RAYVN Mobilize goes live in February 2027.
What you’ll see
- Send a fast notification without mobilizing the team
- Response profiles set per incident type or severity
- One central home for file, task, meeting, and report templates
Watch the recording
Resources
Activation toolkit
Everything you need to understand the change and explain it to your organization. This activation toolkit helps you share, showcase, and communicate the change internally. We’ll add new resources throughout October and November.
RAYVN Mobilize presentation
A ready-made deck to introduce the change internally: what it is, why, and what to expect.
Message templates for your users
Pre-written email, SMS and in-app messages to announce the change — including the reminder to update the app.
Help Center articles
Step-by-step guides to notification templates, response profiles and the new template sections.
Learning Hub training
On-demand training for administrators and log-keepers, at your own pace.
What customers ask us
Frequently asked questions
When can we activate, and what happens if we do nothing?
RAYVN Mobilize goes live for all customers in February 2027. You don’t have to do anything. If your organization hasn’t activated by 31 January 2027, we’ll activate it for you automatically in February. If you want it sooner, join the Early Adopters program, which lets you activate on your own timeline from mid-November 2026.
Does this affect our existing incident data or account settings?
No. Your incident data, contact lists, users, groups, and account settings stay exactly as they are, and nothing needs to be rebuilt. When you activate, each existing log template splits automatically into three templates with the same name: a notification template, a task template, and a file template.
Do our users need to do anything?
Yes, one thing. Everyone who uses RAYVN on a phone needs to update to the latest version of the RAYVN app before your organization activates, whether that’s early or automatically in February. The activation toolkit includes ready-made messages to remind them.
Why is RAYVN making this change?
Customers told us that tasks and files don’t always belong in the first minutes of an incident. The immediate priority is getting people notified. What needs doing only becomes clear as the situation unfolds. We’ve seen the same pattern across industries: notify first, mobilize the right team, then add tasks. RAYVN Mobilize is built around how incidents actually run.
What is the Early Adopters program, and who should register?
It’s an optional program for organizations with a reason to move before February, such as an upcoming exercise, a new site, or simply wanting a head start. The person who will coordinate the change should register, usually an administrator. They become your Activation Champion and our point of contact, and they receive the full activation toolkit.
Does this change how tasks and files work?
Yes, for every customer. Tasks and files become standalone, reusable templates that you can load when you start an incident or add to one that’s already running. They’re simply organized differently in your account settings.
Get help
Questions about RAYVN Mobilize?
Our support team is always available, and Customer Success follows up on early adopters and activation requests.
Learning Hub
Training for administrators today. RAYVN Mobilize material will be added in late October.
