Crises spill over—they can ripple outward to touch everyone from suppliers to neighbors. Yet, in the heat of the moment, it’s easy to focus on one’s own team: to forget that there are other people and resources who can help. As a former EMT and leader in emergency preparedness, I’ve learned that stakeholders aren’t just background players—they’re critical to resilience. Let’s explore why they matter and how to weave them into your crisis strategy.

Disruptions are messy. A power outage might hit your office and the warehouse next door. A cyber-attack could snarl your partnersโ€™ systems too.ย  Too often, we realize after the fact that these stakeholders had resourcesโ€”like equipment or expertiseโ€”we couldโ€™ve used. The trick is flipping that awareness from hindsight to foresight.

It starts with knowing whoโ€™s in your orbit. Consider:

  • Suppliers: Could they shift timelines or lend support?
  • Neighbors: Do they have tools, expertise or skills?
  • Local Authorities: How can they align with your efforts?

Mapping this network isnโ€™t busyworkโ€”itโ€™s strategic. A simple conversation or joint drill can uncover hidden strengths. Iโ€™ve seen a company discover their logistics partner could reroute deliveries during a flood, and another find a nearby firm had a first responder on staff. These connections donโ€™t happen by accident: you need to reach out and create opportunities to build your emergency response network.

Collaboration hinges on communication. Without a clear channel to connect, youโ€™re juggling calls and emails while the time to gain situational awareness and coordinate action slips away. A centralized feedโ€”tech-driven or manualโ€”keeps it tight. Platforms like RAYVN let you define and connect with stakeholders and share whatโ€™s relevant, but even a basic system works if itโ€™s consistent. The point is unity: they contribute, you coordinate, and everyone sees the same picture.

This isnโ€™t about dependenceโ€”itโ€™s about strength in numbers. Stakeholders extend your reach by turning a solo fight into a collective stand. Build those ties now, and your next crisis wonโ€™t catch you short-handed.

Quick Tip

List your top three stakeholders this week. Ask one: “What could we do together in a pinch?”

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